Bait and Switch Bad Business Practice! Placed an order on Nov. 6, received tracking on Nov. 7. A week later my accounting department informed me they had refunded our money. I checked the tracking number and it was invalid. I then see that they are listing the 8 switches I purchased at $425 per unit, at a new price of $599 per unit. Customer service is unresponsive. The manager Jessica that I spoke with pretty much told me "nothing I can do". Sad, I was a repeat customer but never again. Buyer beware with this company. I see a lot of complaints on the BBB website as well!

Total crooks Total crooks. Sent me the wrong equipment, then asked me to pay to send it back to them. Then when I opened a paypal dispute they declined to take back the items. Response: USPS will not take these they are too big and I was only provided with 1 label for two boxes. The UPS labels provided were addressed to myself, so you would have me send the boxes back to myself? Aventis could make this right by just scheduling a UPS pickup on their dime.

Worst company In North America Worst company In North America! I ordered a two pack of monitors on new egg.com in mid February. They only sent one monitor. Then they accused me of lying to them. I sent them a total of 12 pictures showing only one monitor was delivered. Newegg finally gave me a refund that was early March it’s now almost April and still no refund. This is a company of thieves. Save your money go elsewhere!

LowBall Liars and Super bad customer service This company is looking to lowball and lie to you on any platform that they are trying to sell to you from, especially ebay. They list a super low price and hen when you order it they cancel the order and say it is a bad shipping address and then have a sales rep contact you to hit you at double their low ball price. Their support either wont respond to you or they will tell you you have been refunded we wont give you any more information.

I bought a top of the line Latitude for… I bought a top of the line Latitude for my office. unfortunately received it with a dented jack on the power chord. I made several calls, was asked to send images of the jack/chord etc. It has taken several weeks, several complaints via phone from my end, many promises by guys Romeo, Zach etc. but a big ZERO in what they have been able to deliver. They failed to address something as trivial as a power chord........my sincere advice to anyone buying a refurbished Dell- DO NOT BUY FROM AVENTIS!!!!