Forced renewal of Symantec premier products. Symantec premier products had degraded over the years. Not only some of the functionality hardly works and they are difficult to configure. For those reasons, I decided to replace them and currently reviewing competing products. However before I can do anything, sysmantec charged my credit card without my authorization to renew my product for 2019. So I called their billing department to argue their actions and they provided many excuses not to refund my $109.99 charge they made to my credit card. Be very aware about this despicable practices by symantec where when they can hardly sell their products, they start to do such disgusting practices to make their money by forcing their products to us.

Worst company I've come across in 25 years in IT Symantec was never a really customer friendly company however now that Broadcom has bought Symantec they managed to make it even worse. It's so bad I don't even know where to start. It's obvious they have no clue what technical support is. Their KB's just loop you around and really don't have any use. No in depth resolutions for anything. Their support desk is only sales focused and very rude. It's amazing that after working in IT for 25 years there's still a "customer support" that can frustrate me to this level. The worst I've come across ever.

Absolutely disgusting service Absolutely disgusting service, Broadcom have now taken over Symantec and the service is the worst I have ever seen. God help you if you get a virus as THIER IS NO SUPPORT NOW. The telephone number will make you wait for 1 hour and then when I spoke to a rude customer service agent and asked for his manager, he just put the phone downon me. COMPANY HAS LOST THE PLOT! Will have to look for another antivirus company for my 1000 licenses required. A 10-year-old customer LOST!

Excellent Security Products! I've used Norton Internet Security and Antivirus on up to 8 pc-devices at home, no problems. For the world class quality of Security and protection you get, you also get a product that Symantec has streamlined to be light on resources: low CPU usage and a very light footprint in memory. Highly recommend this company and its products.

We use these guys for SSL certificates We use these guys for SSL certificates, since they're the 'industry standard' I paid a few thousand pounds for one earlier this year, and due to 'problems processing the payment' their end, we paid again. By the time the payments showed on our accounts, we noticed both had been successful, so 3 months ago asked for a refund. Instead they took another payment from us. This was noted weeks ago, and the apathy are getting from their customer services / billing support is pathetic. We're still down substantial money, and no sign of it being refunded in any hurry (if at all!). Their customer services is dire - it's taking many emails across symantec and phone calls before we get any response, and the responses haven't been helpful so far! In the meantime we learn Google Chrome will soon start treating them like the bad boys of SSL certs. Come back VeriSign, all is forgiven!