I have never seen anything like this in… I have never seen anything like this in my life. I signed up for a monthly plan and the next day I forgot that I had purchased a yearly plan like six months ago so I sent an email to support to cancel and to get a refund and they came back asking me why I wanted to cancel. I replied and said that I didn’t need to give a resson and to refund my account. I received a second email stating they don’t want to see me go and that they would discount the membership and would only refund me $2. Are you kidding me?!?! What a disgrace of a company. The next step is contacting the BBB. Do not use this company there are so many others out there like Dropbox that is soooo much better with amazing customer service. This company has real nerve to be playing games like this. Seeing what their score is here, they obviously have a bad reputation.

HIdden extra-fees It sounds good with "unlimited" but when you start to use the service you discover that it it more limited then unlimited. You have to pay extra for everything. The upload-speed is limited and if you want it faster you have to pay extra. You cannot use external hard-drives without paying extra. There is a long list of "extras" that you can pay for so the unlimited service you payed for suddenly seems very simple and almost unusable. I am not happy.

Very frustrating and irritating experience First, be aware that Zipcloud is NOT an Apple product as you could easily believe when you have an Imac or Iphone, especially when they warn you that if you don't enroll in their backup program you are going to lose all your data, information and pictures. I stupidly paid for a trial period they advertized but cancelled right away (in writing) after I found out it was useless for me and not from Apple. For a year they have been harassing me with pushy emails proposing me discounts and financial arrangements to have me back. A few days ago, my Paypal account was debited automatically for a "plan account subscription" that I NEVER authorized. Obviously they kept my bank statements on file and tried to charge me a year later. Maybe it was a computer error but it looks like a fraudulent transaction to me!

!!!WOULD NOT RECOMMEND!!! I have been using this for a while now, and I have had nothing but problems! They also say you can use flash on iPhone, which leads me to be not very confident in what they are selling/saying at all. I also found out they use Just Cloud and try to keep it a separate business when its the same company. I would NOT recommend! Ridiculous!

Adware and Viruses, Bad App Very bad, downloaded a ton of adwares, spyware, and possibly even some trojans. I wouldn't recommend this, even though it claims that it can actually store data. Also, on mac, if you open safari and search something literally a ton of random spam and scam websites pop up, either demanding to call a number for "tech support" or that you won a "big prize". Bad, bad, bad. Very bad app. Made by a ton of stupid freaks.