All six of my illustrations were on… All six of my illustrations were on point. Vox Illustration created the perfect designs that suit my business perfectly. The team was courteous during the entire process.

Be careful with these so called graphic… Be careful with these so called graphic artists, they will push for collection of funds prior to the job as much as they can get fasten your seat belt as to what you will receive Highly incompetent, probably working out of an apartment , never receive work during the day always at night after they finish there regular jobs, save your money thank God I only lost 1k, not reliable and the limited work they did submit was horrible

DO NOT SPEND YOUR MONEY! DO NOT SPEND YOUR MONEY! I am also, like others trying to receive a refund for my payment. I have been trying to gain my refund since December. Ben Rogers is no longer at the company...some woman who uses Ben Roger's email is with the company. We did a multibook deal to try and get the best price as well as typesetting. I have been trying to work with the company for over a year. I saved up money for over years to try and put together my series of children's books. I have an illustrator who is going in with me for a portion of the proceeds after sale. She was moving slowly and asked for help with the fills and details. We called and made a deal with VOX stating that they could do 1 book a month. My illustrator would sketch, they would do the fills and typeset. My illustrator even made color pallets for each sketch. She gave very specific details as to how to do each drawing. Four months later, she finished just 4 pages of one book. We figured that maybe they needed to get with the revisions process because they say that they will make unlimited revisions and if the customer asks for more and more revisions, then it will take them longer. My illustrator is very detailed, thorough, and places very detailed notes as to what needed to be exchanged. We also work with our illustrator in our other business and she does GREAT work, but would have easily updated any small mistakes. Which she did. The next book, she tried to be even more detailed. They specifically did not follow any of her instructions. They literally took her samples, copied and pasted her sample work into the drawing WITHOUT drawing anything. Again, her notes super detailed for revisions. They would send the work back without doing any of the revisions. We sat together as a team and reviewed all of the illustrators work. The work was so subpar...it was very obvious on the mistakes. It was obvious how the artists simply copy and pasted the sample pictures she had. We had an artist prior to our illustrator who simply charged to take the photos, copy and paste for $50 per book. This was way more money being paid...years of savings. In December, I called and was transferred to the "new Ben". She and I got into it because she asked to please give them another try and it was a fail. They couldn't meet deadlines. I told them that it was Christmas and I would have loved to have had something ready for Christmas and I missed an opportunity. I asked to speak to a manager so I could ask for a refund. She sent me "Mike". He has called, made deadlines, asked for more time, set times for reviews, give us one more chance, avoided calls since January. They have turned in one page...and STILL did the drawing the same way. They didn't make any revisions from what they had before. Again, I am not a rich woman...I just wanted to do something nice for children. DO NOT GIVE ONE DIME TO THIS COMPANY. In the past couple of weeks, I've asked for just a call. Excuses and call avoidance. My father passed away last month. I would have loved to have showed him more than 1 book. We were supposed to have at least a set of books by now. Unfortunately, I have nothing. The company is a scam and I will spend my time going on each website and BBB to complain about this company. I'm sure the positive reviews are simply them, posting creating fake emails and posting positive emails for themselves. Shame on you doing this to people who are spending their hard earned money on your service. You always ask for a service number: (#45577098) Refund my money now!!!

What a waste of money What a waste of money. The illustrations weren't great, looked nothing like what I asked for. That I was willing to work with, but they couldn't even get the words correct. After multiple failed attempts to have basic English corrected I finally gave up. It would be days or a week with nothing done and then if you sign in they will send you something. Otherwise they don't work on it. Horrible experience. I just wanted to make one book for a gift and I have nothing but wasted money and an email with a notepad attachment.

They do a really crappy job!! They do a really crappy job!!! I had them do many revisions and they still could not get it right. I asked for a refund and they skirt around the question. Been waiting for the refund for over a week and they have not contacted me about the refund!!!! They have now made false claims about me. Beware this company! I can supply all the emails and online chat's that back my concerns with this company.