Woody Crandall
GBThe contact email for geekstechpro.com… The contact email for geekstechpro.com does not exist. I have tried to contact them to get e refund of my service fee. They have charged me twice for their service. I called all three of their contact numbers with no HELP. I called their so called premium number 1-866-390-0722 with no answer. The other two numbers 1800-454-0083 and 1-844-390-0722 were answered by their tech support person, the same person on both numbers. I explained my situation and was told that I would receive a call from the billing dept. and have not heard from any one. When I called and asked for the billing dept. I was told they were not open yet. This is a scam company. I was connected to them through HP Help after experiencing a simple printer connection issue. They have no active contact info. and their domain name and email ( geekstechprollc.com)does not exist. DON'T USE THIS COMPANY IT IS A SCAM. DONT GIVE THEM ACCESS TO YOUR COMPUTER BY SCREEN SHARING. ONCE THEY ARE IN YOU DONT KNOW WHAT DAMAGE THEY CAN DO.
John Clauss
GBThe billed me and Didnt fix my issue The billed me and Didnt fix my issue. Then a couple months later they tried to charge me again. Stay away
Norman K Smith
GBI was Transferred to this company from… I was Transferred to this company from Netgear for a wireless router. After having them work on my computer and router my router gradually began to slow down. I called to ask if the software “Network Protection” might be responsible.the person on the phone immediately started telling me it was my fault. After getting a supervisor on the line he promised to have a technician check and he would called me back exactly at 9:00 AM my time. No call. No way to get a refund, and no way to remove their installed software. Be wise never use this company
Sue Nix
GBThis is the worse company ever!! This is the worse company ever!!! I purchased a package for 2 years. The first time they cleaned my computer was great BUT then it went downhill for there. Everytime I called to get my computer cleaned it took over 2 hours. Then they tried to tell me that I had a trojan virus, which they wanted to charge me more money. They take control of your computer and you have no ideal what they are getting into or doing. My system still runs slow after supposedly cleaned it. SAVE YOUR MONEY & GO ELSEWHERE!!!
Alicia M
GBGeeks Tech Pro won't stop until your problem is fixed! I was connected to Geeks Tech Pro through HP help. They were fantastic. A seemingly minor problem with ink in my HP 6970 had tied up the machine for 4 days -- it wouldn't even let me scan to computer. The problem interrupted my home WIFI network as well. John and Charlie spent hours, literally, finding the source of the shutdown. I bought a network security plan (finally), and paid a relatively LOW technician fee. They called back to next day to check on things, and the day after that to ensure the printer and network were all working. I would highly recommend this company for technical support.