From Well Respected Leader to another corporate pusher (seller) Their home offering was good, but the recent changes have made it into golden wrapped crap. Official updates for Java development (oracle), The Document foundations Libreoffice.org, Apache foundations apps and much more OFFICIAL app installers and updates are blocked by thier AI, and Exploit mitigation, the program is so highly sensitive that its changed my mind from renewing and submitting samples to literally wanting to uninstall it as soon as my paid period is up. An AV should not INTERFERE with Daily operations!, an AV should have some LOCALIZED control in its agent not having to continuously connect to the cloud to apply a rule, why not make the agent sync with the cloud? Why is support not usefull but a bunch of wasted time? why can't i control my account not to auto-renew? without having to go to third-party billing partners? why has sophos went with the american (greed) profits model and quality has gone to the dogs? what happened to the Brits model of providing a decent offering?

Signed up to a free trial of Sophos… Signed up to a free trial of Sophos Home Premium. As soon as the trial expired, more my traffic to more than 50% of websites started bing blocked. Needless to say I wasn't inspired with confidence so didn't convert to being a paid customer.

Shocking support since it was moved Shocking support since it was moved, i wont be renewing, there is no support, all they do is email cant speak english, i cant understand their mumbling at all. Dont purchase their products you wont have support in english.

Garbage Garbage. Worked at first, but since early 2023 has increasingly slowed down my mac (which is kept up to date) and all its applications. Causes spinning beach balls. Crashes applications. It has been uninstalled and reinstalled. It was set it up as instructed. It was updated. All to no avail. On the last reinstall, it blocked all web access, so I couldn't even make changes to the web-based preference board. I had to uninstall it to get back online. Avoid this at all costs.

Impossible to create account Created an account, email address was verified, but I could not login. Password has been reset several times, no result. Sent an email to Support, no answer. Chatting is impossible, because you need to login first. Finding an answer on the website is not possible, because you have to login. Assistance by phone directs you to a support.home.sophos.com, where you have to login to find answers. I give up and find another company that cares about new customers.