Non-patronising jargon-free replies I've been through a number of hosting providers over the years... and HostGrid win hands down. Lightening fast replies, great prices and with me being "less than an expert"... it's so refreshing to have explanations in non-patronising jargon-free language. ( much appreciated Reece ) I couldn't recommend this company high enough. Thanks so much HostGrid

I have tried to transfer my website to… I have tried to transfer my website to another platform due to poor services. I have consistently asked for the EPP and no one is ready to give it to me. This has lingered for well over 8 months. They have a very poor customer relationship. Sadly, even with their poor services, they send threatening mails.

Worse company ever!!! Worse company ever!!! Our startup company is with Host Grid and we’ve had nothing but problems with the email they provide. They sent us a webmail url and it worked up until today. Now no email or anyone to help resolve the issues. I want to cancel my service with them but need my email meesages 😡

This company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!

It's been months now and their email… It's been months now and their email system is just pathetic. If you have a business with email, don't move it here. The webmail is a mess, not functional. It's not just bad, the page is a horrible jumble of nothing and you won't receive many important emails. Their SMTP/POP servers are a joke. They told me that instead of being able to use all my emails at once (all 4) I need to log out of one completely and then into the other. That used to work but now the boxes are all empty and inaccessible. Instead of fixing things, they give you work arounds that stop working. What a horror; there is no telling how much business I've lost due to not getting email, and they don't even let you know when the email is down, probably because their email is down! Sad, I paid a year two months ago, now I need to find a new host. smh, really shoddy service.