Liked product but not customer service Liked the products but put off purchasing licenses by rude pre-sales staff. If pre-sales is like this, makes me wonder what support is like afterwards? Also they make it seem like they are doing me a favour by allowing me to buy their products? Not impressed! Decided not to purchase and ended up getting alternative products from people that actually value customers. Also no good for multi-cloud as need more that one version of the product.

Using cloudberry backup for a while I'm using cloudberry backup at home for a while now. It's pretty simple to use, and works flawsless with different cloud storage providers as wel local storage. I have my setup at home connected with Backblaze now. You can also set up to be notified when an backup appears to fail.

CrashPlan replacement. Best CrashPlan replacement that I could find (together with BackBlaze B2 as the cloud storage target). Some issues with very large file counts with Hybrid backup, but I worked around by simply making two backups - one to local NAS, one to cloud, so in practice this does not really matter. Upside of doing image based backups too, so you can have both your important files versioned and backed up often and full image of your OS drive for recovering any disaster there.

I wish I could write a glowing review… I wish I could write a glowing review about Cloudberry but my experience has been less than satisfactory. Specifically, every backup to Google Drive has errors saying files (2) not found. I have searched for those "missing files" on Google Drive and my computer and I cannot find either one. I have written support and sent them everything they have asked for and the problem persists. I find it ironic that the Cloudberry response recommends AWS for backups. I am an Amazon Prime Subscriber and I signed up for Amazon cloud storage. However, I have stopped using it because it would never sync with specified folders on my hard drives. With Cloudberry it is always someone else's fault but, significantly, before you buy their web pages indicates their product works with Google Drive. Now it is Googles problem? I don't think so! Copied from the Cloudberry web page: Supported cloud storage services: Popular: Amazon S3 Amazon Glacier Microsoft Azure Google Cloud Storage OpenStack Rackspace Featured: Amazon Cloud Drive Azure File CenturyLink Cisco Google Drive OneDrive Oracle Cloud Scality SoftLayer vCloud Air (EMC) vCloud Air (Google)

Provides a good DIY cloud backup… Provides a good DIY cloud backup solution. Supports dozens of cloud service providers, file versioning, encryption, and does not leak meta data by encrypting file names (that last one is possible on some but not all clouds). The software is robust and easy to use. I have tested a half-dozen backup solutions and CloudBerry Backup is the most reliable, flexible and easy to use (compared to Duplicati and Arq for example).