CloudBerry Lab - fast and flexible product Before I started with CloudBerry, i have been using CrashPlan for many years, however, they discontinued some backup plans recently which make me look for another cloud backup solution. I have tried several solutions, but out of all solutions, CloudBerry seems to suit most of my requirements. I wanted a flexible solution where I could choose the backup software and the cloud service. CloudBerry desktop pro itself is easy to use, is very flexibel and has many usefull options. Compared to CrashPlan, CloudBerry seems to have a very small memory print which leaves more free memory fot day to day usage. What I like: - backup to whatever you want (Local backup, cloud backup, ...) - image backup - one time payment - choice of cloud partner. I'm working with blackblaze B2 - low memory/cpu usage What I don't like - artifical storage limit of 5 TB. It may seems a lot of space, but I have more than 5TB to backup (lot of photo's and video's)

Full featured software Full featured software. Would be useful if they provided backup and restore templates to make it easier for first time setup etc.

Provides a good DIY cloud backup… Provides a good DIY cloud backup solution. Supports dozens of cloud service providers, file versioning, encryption, and does not leak meta data by encrypting file names (that last one is possible on some but not all clouds). The software is robust and easy to use. I have tested a half-dozen backup solutions and CloudBerry Backup is the most reliable, flexible and easy to use (compared to Duplicati and Arq for example).

I wish I could write a glowing review… I wish I could write a glowing review about Cloudberry but my experience has been less than satisfactory. Specifically, every backup to Google Drive has errors saying files (2) not found. I have searched for those "missing files" on Google Drive and my computer and I cannot find either one. I have written support and sent them everything they have asked for and the problem persists. I find it ironic that the Cloudberry response recommends AWS for backups. I am an Amazon Prime Subscriber and I signed up for Amazon cloud storage. However, I have stopped using it because it would never sync with specified folders on my hard drives. With Cloudberry it is always someone else's fault but, significantly, before you buy their web pages indicates their product works with Google Drive. Now it is Googles problem? I don't think so! Copied from the Cloudberry web page: Supported cloud storage services: Popular: Amazon S3 Amazon Glacier Microsoft Azure Google Cloud Storage OpenStack Rackspace Featured: Amazon Cloud Drive Azure File CenturyLink Cisco Google Drive OneDrive Oracle Cloud Scality SoftLayer vCloud Air (EMC) vCloud Air (Google)

Liked product but not customer service Liked the products but put off purchasing licenses by rude pre-sales staff. If pre-sales is like this, makes me wonder what support is like afterwards? Also they make it seem like they are doing me a favour by allowing me to buy their products? Not impressed! Decided not to purchase and ended up getting alternative products from people that actually value customers. Also no good for multi-cloud as need more that one version of the product.