MSP360 (CloudBerry Lab)

16192 Coastal HWY, 19958, Lewes, United States
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3.40
Based on 20 Reviews

5

0.00%

4

75.00%

3

5.00%

2

5.00%

1

15.00%
About MSP360 (CloudBerry Lab)

MSP360 Backup is a leading cross-platform cloud backup and disaster recovery solution. MSP360 Backup is integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. MSP360 Backup comes with powerful, easy-to-use backup and disaster recovery capabilities, including file-level and image-based backups, disaster recovery to virtual machines in the cloud, data compression and military-grade encryption using customer-controlled keys. Customers can run MSP360 Backup on Windows, Mac and Linux operating systems. MSP360 also provides a turnkey, white-label data protection service to thousands of VARs and MSPs to help them build their brand in the cloud backup market. Since 2012, MSP360 Lab has been an Amazon Web Services Advanced Technology Partner. MSP360 Lab has also achieved Storage Competency Partner status in the AWS Partner Network.

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Jarno Kokko
FI

CrashPlan replacement. Best CrashPlan replacement that I could find (together with BackBlaze B2 as the cloud storage target). Some issues with very large file counts with Hybrid backup, but I worked around by simply making two backups - one to local NAS, one to cloud, so in practice this does not really matter. Upside of doing image based backups too, so you can have both your important files versioned and backed up often and full image of your OS drive for recovering any disaster there.

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Edward
GB

This company seems dedicated to … This company seems dedicated to producing a quality product. I have been having a pre-sale issue with backing up to Wasabi. I am hopeful that their support team will identify/fix the issue. The backup product has all of the necessary features to fully enable cloud backup.

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Peter McKeown
GB

Trying to convert to paid version but… Trying to convert to paid version but there seems to be no way of doing this. Later: Found where I was going wrong.

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Zeric E
GB

Solid option with many backend storage options, probably best for small to medium shops. I replaced a previous solution that is dropping support for peer to peer backup. With peer to peer we can pre-seed a remote peer in the same city inexpensively as well as perform a fast recovery if needed. For more tactical backups we use peer to peer, and for more strategic backup we use one of the large cloud providers. Besides many backend storage options, there other many other good features like client side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops. There is a centrally managed solution that relies on connecting to a cloudberry server. This should provide some upward scalability, but I have not explored this. Setup was straight forward providing your back end storage is already established. If you don't have a storage provider already, this of course will add time as that will have to also be setup before Cloudberry can be used. The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background, yet the interface feels like it's targeted for end users, who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had beginner mode, and an expert mode. For example, when editing an existing backup set, one has to go through a wizard like interface with many screens even if you are only changing one thing. The user is forced to keep clicking Next>Next>Next>Next>Next>Next> until you are finally able to save your changes. Experienced people rather have all the information on a screen or two and be able to quickly get the area they need to modify. I've only had one question and I emailed technical support. My question was addressed in less than 24h which is reasonable. I know there are higher levels of support for additional cost if you need faster response time.

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Joakim Jonsson
SE

Cloudberry backup seems to offer… Cloudberry backup seems to offer exactly what I'm looking for; utilizing cloud storage without a 3rd party service, remaining in control of my data, advanced options (types of backups, retention policies, a variety of cloud storage options). Only downside it that you need to spend a fair amount of time figuring out how to tune your backup plans to optimize cost to different use cases

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