Bad Billing Practices and non-existing customer support - Not a big fan of the product. I rejected an upsell option and a month later i see my account is being charged twice. I was originally given a lower price plan when i joined and i was told i'd be grandfathered into that plan. However, Filepicker started charging me for the price changes even for much older billing periods when the price was low. - When i tried to cancel the service, they right away removed access to the files previously uploaded.

Reliable product, but is changing their pricing model towards something we don't need. We signed up to use InkFilePicker for the picture uploading and storing and it works amazingly! Unfortunately when I last looked to increase our plan with them it appears they have modeled their prices to be more inline with their File uploading competitors. We don't need the cost and overhead of a full file uploading client. We just want to continue utilizing your awesome picture uploading plugin.

Great potential, needs some fleshing out The acquisition aspects of filepicker are great, and my team is happy about the speed with which I was able to allow our users to incorporate Instagram and their ilk. However, I've had slow response from service, often taking several days to get a response since it had to go to the engineers (seems there's a breakdown in that process). The file service and conversions functions are still too limited. I don't mind having to securely sign my API calls, but having to sign query string file conversions is... odd. Cloudinary got around it with their preset system, and better permission management. As is, I'll likely have to use filepicker to send to s3, then have cloudinary grab the s3 links, which is hardly an efficient methodology and involves 3 services just to display images.

Great transition for implementing own S3 upload Filepicker is a nice tool for uploading files - we use it to upload to amazon S3. For now i am really happy with using filepicker but there are two minor flaws and one show stopper (specific for our B2B customers) which let us change to an own implementation. The first flaw is that i can not use S3 in frankfurt because of filepicker not supporting the AWS Signature Version 4. The second is the poor interface for uploading from Google drive - it is hard to navigate to your files. What really causes the pain for leaving is rather a problem of our customers. The bigger companies we are working with are blocking filepicker within their proxies. Overall we are still satisfied =)