Altug yildiztekin
TRThanks and advise Hello, I met Afternic indirectly through Dan's company. I like their systems and work very much. Their panels are very useful. I am curious about Afternic's recognition and sale of my over 100 valuable domain names. There are 2 issues that I think will contribute to Afternic's systems. The first is the ability for searchers to see how old the domains offered for sale are and to be able to filter on this issue. The second is that some domains already have a working website. For this, it should be seen in searches and search results that they have a website and the domain name and website price should be included as an option in the system. I would like to continue your successful work and I would like to state that my contribution will always be. Altug Yildiztekin
Cathal
IEHighly Efficient Customer Service Highly Efficient Customer Service I dealt with four members of their team- they all went above and beyond with their customer service; something which is rare these days. Thanks so much to Ken, John, Rebecca, and Elvisa
Judith Dabney
GBCassie was very helpful in talking me… Cassie was very helpful in talking me through a transfer, plus she was friendly while doing it even though I'm sure she does it over and over. She never sounded bored.
Roberts
GBAfternic telephone support people are… Afternic telephone support people are smart and deeply knowledgeable. Really good and usually just a short wait. However, only available in standard business hours. 6 pm East Coast they're gone for the day. Don't be upset. They are spending their support budget on quality, not on spreading 24/7. The reality is if they hired more people to cover 24/7 they couldn't pay well and those new people would not know as much and they would have to bleed money away from daytime support so daytime attrition would be replaced with lower paid superficial knowledge people. SO: I REALLY PREFER AFTERNIC's present method of customer assistance, normal business hours. Finding time during your workday your call will be shorter due to shorter wait time and their person speaking US English and understanding you. Minor downside their url landing pages are only black and white, no colors, no cool designs.
Matt W
CAAbsolutely horrid experience with… Absolutely horrid experience with Afternic. Sold my domain, and they said the payment refused to go through and I triple checked all the information. Now they are refusing to send the full amount owed. Do not do business with them, they stole the proceeds of my sale, stating “transaction fees by their system”. In what world do you take over a month to send a simple ach payment and then charge $60 in fees????