Poor customer service My case is similar to some fo the other comments here. I have been charged 69 CAD and so I tried to use the Live chat option on the essence of argan website but did not get any support. I also dropped an email to customer service to get me my money as back as the oil just doesn't work for my skin and I have not seen any response for over week now.

I subscribed I tried the free trial of the Essence of Argan and the results was amazing! As I regularly using it morning and evening the 30ML will last me over a month so I decided to subscribed every month and they provided me a discount of $29.99 and the company given me a free gift every shipment. Best recommended Argan Oil!

As with many of the other reviews As with many of the other reviews, I opted to “Pay for Shipping” only item. I received the product in a timely fashion and I actually like it. I DON’T like the fact that buried deep within the product description is the aviso of a subscription. Fortunately, for me, I used a prepaid card that had insufficient funds to cover the (surprise) subscription. I was dismayed to realize my folly. Rechecked the website and began the process of cancelling the subscription. At time of writing, attempts to charge me for the product/subscription continue. I have used the website “Easy Cancel”, telephoned customer service and have sent a number of emails. When I finally receive confirmation of the subscription cancellation I will update. I have reported my card as STOLEN and it has been cancelled. The bottom line is: BUYER BEWARE. This legitimate company comes very very close to operating a scam through its subscription model. And once again, if something seems too good to be true, then it IS TOO GOOD TO BE TRUE! Update: I have not received any notification (by email) from this company with regard to the cancelled subscription other than my original attempt to use the “easy cancel” on their website. Also, there has been no email “inviting” me to reinstate the subscription. It’s a shame really because I found the product (CaviArgan) is quite good. Their marketing strategy is NOT. Another update (in response to Essence of Argan reply) I appreciate that the company has reached out with this offer. To be clear, I have checked my SPAM folder, in which there is NO communication from Essence of Argan. Also, to be clear, I was NOT charged for un received goods. Attempts were made to charge my credit card, however it had insufficient funds to cover the attempts due to the fact that it was a prepaid card.

False Advertising I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consent I was billed for $159 using the same authorisation details given for the sample. Even my bank, which I advised on the same day the debit came through, have been unable to obtain reimbursement.

The company is a joke gives you the… The company is a joke gives you the terms and conditions after