Responsive and helpful service Good responsiveness through all the issues I had ordering product. Cant really put the whole of the wait time on you guys as FedEx messed up and then later my package was held for inspection. Good products, wish you guys still had the little pack advertised in the white-blonde hair guide on the website but I made due without.

Quality I am impressed with the quality of the products, quick shipping, and amazing customer service. I am grateful for the email that was written with care about how to use each of the products that I purchased. I feel like your company truly cares about customer satisfaction and achieving great results. Thank you!

I ordered products in hopes of… I ordered products in hopes of achieving the right color. No orange no yellow. That did not happen. I will take responsibility in my part of possibly doing something wrong. My main reason for 1 star is my order was missing a product. I have emailed over and over about this and have yet to get a response or my missing product. Very frustrating.

The actual best ! The actual best !! Easy and safe ordering ! Fast delivery! Friendly helpful staff !! Seriously nothing but great things to say about this company. I was very nervous ordering online living in Canada ordering from the United States never goes well for me , until now thank you so much !! Definitely will order again :)

1 star Color not as advertised, rose gold gave me purple hair and made my hair feel so horribly damaged it all needs cut off.