Accolades for Identity IQ I have nothing but accolades for Identity IQ (well one minor issue which I will explain). Mark Jackson was outstanding at a time when I needed his and Identity IQs' support. Communication and follow-up was expedient and effective. I feel they went above and beyond to help me. And friendly as well. I am a critic of customer service in our country at the moment. But Identity IQ (and Mark in particular) are a true exception to my general opinion of customer service. Well done! My one minor issue was the wait time I experienced several times as I tried several times to call. But email worked just fine!

Christian really did a thorough job… Christian really did a thorough job making sure to address all my question and also following back to track progress and get this bogus creditor off my report.

Fraud Restoration team I signed up for Identity IQ at the end of May and began working with Mark Jackson on an identity theft restoration plan. As I stated in my last review, we were able to get 2 fraudulent accounts removed from my credit report almost instantly. To start the month of June, we are already on a roll getting another fraudulent account removed using the CFPB in just 4 days! The effort by Mark and the identity iq team is unmatched!

Identity IQ has been a God send to me Identity IQ has been a God send to me. Christian Cruz is an amazing fraud specialist, he is very knowledgeable in this position and has been very kind, respectable, patient and takes his job very serious. He has been there for me from the very beginning. I thank Christian from the bottom of my heart.

The best monitoring service on the market I've been using Identity IQ for years. The service and monitoring systems are top tier. This platform has identified many of my Identity theft issues over the years and has provided the necessary documentation/ information for me to proceed with filing with the FTC. The restoration specialist, Christian Cruz had the best customer service I've ever experienced. He was quick to respond to my claim and thorough at analysing my claim. He monitored my Identity theft claim constantly and even called me like twice a month and also emailed me constantly to inform me that him and his team were monitoring my account. He would provide me updates of my claim as well. I really felt safe and secure during a time of complete crisis (Identity theft) when working with Christian at Identity IQ.