Kimberly
GBThe color of the wig doesnt match the pictures The color of the wig is totally different then the picture. Its more ash blonde then anything. I was wanting a honey, buttery blonde. The wig is way to thick on top it looks ridiculous. The part on the left is annoying as the long bangs are CONSTANTLY in your eyes and face. It looks ridiculous! I haven’t even took the tag off of the wig because I want a refund! How do i go about getting my money refunded?
Robbin WOOD
GBI have been searching for a legitimate… I have been searching for a legitimate wig company that has fair policies and quality wigs. Many wig companies that I have done business with have very predatory return polices and take excess fees. Also I am tired of companies that play games with coupon codes that do not work. Wig Studio 1 was not like that. My two wigs were more than I usually spend, but they were even better than expected, high quality, and I didn't have to pay $40 at my hairdresser to get them "re-cut" properly. I could wear them right out of the box! The shipping was fast and the communication was excellent. I will be back to buy again. Very pleased!
Liz
GBSuperlative all around! The customer service from Wig Studio 1 is incomparable. When part of my order was unavailable due to a website error, they contacted me promptly, refunded the price of that item, and even gave me a $10 credit by way of apology. I couldn't be happier.
Judy
GBThe topper was “okay” but I would never… The topper was “okay” but I would never wear it. I thought I was ordering human hair and this is synthetic. The part is not natural looking. I was expecting a more natural look for the price. I sent it back.
Cynthia A Staggs
GBSWING hit this one out of the park!!!m I ordered my wig, Swing, plus some products. My products were delivered but not the wig. I left a voice mail message detailing my concern over my wig. The customer service reps were quick to respond, explaining my wig was coming from a different seller and sent me a tracking number. Swing arrived on time and in excellent condition. I truly enjoyed the experience by Wig Studio 1 and will use them again