Karen E Dignan
GBCarol was extremely professional and… Carol was extremely professional and more importantly personable. She took the time to listen to my situation and provided excellent advice. I also loved that she provided me her direct line so I can call and actually speak with her. It has become more difficult to speak with a real person at many companies. I appreciate that Payroll Relief has kept those lines of communication open.
inna minder
GBI wanted to express a BIG thank you to…Cindy Odell I wanted to express a BIG thank you to Cindy Odell, Practice Development Consultant. My experience with Cindy was nothing short of fantastic, and I believe her exemplary customer service and professionalism deserve recognition. Cindy went above and beyond to ensure that my needs were not only met but exceeded. Her dedication to providing top-notch service was evident throughout our interaction. Her expertise in practice development truly shone through, making my experience not just positive but outstanding. In an era where great customer service is often hard to come by, Cindy's commitment to excellence is truly commendable. I am grateful for the exceptional experience I had, and I believe Cindy is a valuable asset to your team. Thank you again, Cindy, for your outstanding support and dedication. I look forward to any future interactions knowing that I am in capable and caring hands. Best regards, Inna Minder @ Inna Minder, LLC
Vincent Verderico
GBCarol Buchman Carol Buchman We called Carol late in the day to have assist us with getting set up on Payroll Relief. We expected to set up a time to go over all of our questions but Carol answered them all right on the spot. This quick service was crucial to meeting our deadlines. We sincerely appreciate the customer support in this situation.
Ana Ivonne Aviles
GBI have been using the Payroll Relief /… I have been using the Payroll Relief / Accountants World platform since 2012 and I have not been disappointed. This year I received a call to remind me of my renewal, and I had the pleasure of talking to Mrs. Cindy Odell. She took the time to explain the software options for purchase/billing. Thanks to her explanations we may be able to save a significant amount on the costs of using the software. Thank you Cindy, we will keep your suggestions in mind!
cjquinn -
GBAW is a WONDERFUL program for us… AW is a WONDERFUL program for us accountants. I have used at least 5 other accounting/payroll programs over the past 30 years and I can attest to the professionalism of everyone I have ever encountered at AW whether it has been in support, billing, or practical application of any of the products offered. The programs are REALLY EASY to use, based on common sense and designed by people who know exactly what tools we need to build reports that make sense to our clients. I am a happy customer!!!