To the point, FS has some of the best CSR's. I'm going to keep this simple. I have had dealings with FS for a number of years. Despite the 12 hr time zone difference, and sometimes an issue with Chinese to English wording, I have had some of the best customer service experiences with them since the pandemic made a mess of everything. The cables and fiber modules I have purchased from them work flawlessly.

Great Experience Good product, good price, excellent service. Even though our order was small your representative Lora paid careful attention to our order to make sure all went smoothly. That is very much appreciated

Amazing experience Everything was made so easy while shopping with them. lots of reviews that answers almost all of my questions. The Specifications and Features tab made sure i was well informed about any product i was looking too purchase.

Exceptional Quality and Shipping This company knows their product well and gets the product delivered to you in an efficient and timely manner. All product arrives quickly and usually within the time frame given if not before then, and arrives safely in perfect condition. Their sales specialist Fancy Zhou is quick to respond to inquiries and is exceptional in every way! I highly recommend FS.com for all fiber cabling needs!

PERFECT FIRST ORDER The Slimline CAT6 'patch' cable which I ordered from FS arrived the next day. Within minutes of removing it from the very secure packaging, I had replaced the excessively long standard 2 metre CAT 5 Ethernet lead which came with my Broadband Router with this very short (2 ft) gem. Very pleased with both the service and product itself.