Sahada Alolo
GBExtremely happy with the service My experience with Qualtranscribe transcription service was excellent! They provided timely and accurate transcription of my interviews. I was particularly impressed with their honesty. I mistakenly sent them one interview twice and they alerted me of my mistake and did not charge me for it. I highly recommend their services to anyone looking for high quality transcription work
Syed Ali
GBHigh quality transcriptions with very… High quality transcriptions with very few errors, quick turnaround. Highly recommend!
Jason Webb
CAI was overall impressed with… I was overall impressed with Qualtranscribe's product and customer service. The transcriptions were excellent and accurate, and the formatting made it easy to conduct an analysis. I appreciated having access to a shared folder to upload recordings and receive finished transcriptions. However, there was an extended delay in getting a number of transcripts finished and despite a number of attempts to communicate my concerns, my emails were ignored. I do understand that businesses get overwhelmed at times, and when my emails were finally answered, the situation was resolved and I received a discount for my troubles. I recommend Qualtranscribe to graduate students who need quality transcriptions at a reasonable rate.
Frances R
GBEasy to order, accurate transcripts Have been using Qualtranscribe for interview transcripts for about 6 months, I've been quite happy with the transcript quality, ease of uploading and ordering, and the communication with customer service.
CBe
FIUnreliable company — never completed my order, still waiting compensation 4 months later The overall quality of the transcriptions is good, and would recommend for that. However, I have had an overall unprofessional and ridiculous service from qualtranscribe. I sent about 12 interviews to be transcribed mid July, and still, now end November, my file is not complete. It took 2 months for me to receive the second-half of my interviews. I am still waiting for the promised compensation, and they did not answer my last e-mails. I also realized that my last interview transcription was not complete, stopping 30min into a 75min interview, which I payed for. If you are any kind professional, I could not recommend this service because of these issues. Unreliable.