Strong Implementation Support I was grateful for the number of implementation calls I was able to set up to get the system up and running.

The implementation was very smooth and… The implementation was very smooth and were able to launch investor portal in just few days. Bridgett and team were very helpful during the entire process. This is our 3rd account wth IMS. Great Job!!

Great people; need better reporting The IMS members I have worked with have all been fantastic and very knowledgeable and helpful. The reason for only 3 stars is the fact the investor reporting function is not up to par and my investors stress their frustrations frequently. The statements are run based on a date range, yet they haven't figured out a way to use that ending date on the date range to show accrued pref to that date along with unpaid pref and remaining capital balances. Once these metrics are easily available to send to investors in summary form, then I would increase my star rating

Hannah was amazing Hannah was amazing! She knew every answer and was very fast with her responses when I had questions. Love the platform, can't wait to start adding more deals and promote future deals through it.

Excellent service and support Their Knowledge Center is full of helpful information and provides a lot of self-help resources. Whenever we had follow-up questions, we would reach out to our implementation consultant, and we always knew they would reply promptly. We've been really impressed with their service and support.