Brian
GBShort notice - great service We needed to have our GoDaddy Office 365 tenant moved quickly. We contacted Bemo to see if they could meet our time requirements, which was to be totally migrated in less than two weeks from our initial call. The next day, we had a short meeting with their specialist to go over our requirements. Bemo agreed to have us migrated within our time requirements. They started mid-Monday and had us migrated by Sunday, all done in 5 days. Bemo's support team did a great job. They took all the stress out of a major system change.
Karina Gonzalez
GBBemo was great but it took a long time⦠Bemo was great but it took a long time to get responses so I ended up having to help everyone for all the little questions throughout the way during cutover/migration. They have since improved and have been great.
Michael T
GBVery responsive Very responsive, very knowledgeable. Helped with a small business solution and had to get creative to keep it cost effective, but accomplished the goal. System seems to be meeting expectations, however, it is very slow. They followed upa nd said they would monitor it for a few days and follow-up. Couldn't ask for better customer service. Thakn you all for your help!
J. I.
GBNeed to improve 1:1 contact support Overall BEMO provided a good email migration service. They have a pretty standard process they follow which worked relatively well. The issues we had were when the process didn't work perfectly and we asked for further support. During the cutover it would be beneficial for BEMO to setup a live meeting for support calls to be addressed immediately. We had issues setting up MFA right at the start and contacting BEMO over the phone did not work and email was slow. Getting back into contact with our assigned engineer was difficult at first.
M M
GBI'm impressed so far I'm impressed so far. I usually dread communicating with tech companies because typical communication skills sometimes require much deciphering and back-and-forth. But communication from BeMo is efficient and clear, and they swiftly addressed a couple of issues that came up for me at sign-up. I could also tell that their in-house communication systems are well-oiled. I haven't received product support as I had expected, however.