Great service and quick support BEMO has made our transition to Office365 easy and continues to support us as we're constantly growing and adding more services. We're very satisfied with their support and how much time they've saved us on our technical needs.

They made a mistake and willingly corrected it Thanks I was sold the wrong product. When I asked if it could be the wrong product they insisted that it was correct. I spent more time trying to make it work and then pointed out that it seemed to be the wrong product. Once we were on the same page they took responsibility for the mistake and immediately refunded my money. Even though this transaction was a bit of a mess I'd give them another shot at my business next time. You changed your reply to say that you don’t support the product that I was sold the key for. That’s fine but you sold me the key even though I asked for something for Windows 7 Embedded. I’m not trying to make a big stink about this but I did spend a waste a fair amount of time trying to figure out why it wouldn’t work. Mistakes happen. Not a huge deal but your reply was not an honest representation of what happened.

Bemo was great but it took a long time… Bemo was great but it took a long time to get responses so I ended up having to help everyone for all the little questions throughout the way during cutover/migration. They have since improved and have been great.

Very responsive Very responsive, very knowledgeable. Helped with a small business solution and had to get creative to keep it cost effective, but accomplished the goal. System seems to be meeting expectations, however, it is very slow. They followed upa nd said they would monitor it for a few days and follow-up. Couldn't ask for better customer service. Thakn you all for your help!

Need to improve 1:1 contact support Overall BEMO provided a good email migration service. They have a pretty standard process they follow which worked relatively well. The issues we had were when the process didn't work perfectly and we asked for further support. During the cutover it would be beneficial for BEMO to setup a live meeting for support calls to be addressed immediately. We had issues setting up MFA right at the start and contacting BEMO over the phone did not work and email was slow. Getting back into contact with our assigned engineer was difficult at first.