customer
GBGood experience Adam was very responsive and helpful through the ordering process. We had a tight timeline and he insured that we received our custom USB drives and lanyards on time. They looked just as we designed them and they actually sent a couple extra.
Stacy Spencer
GBThe product and pricing are excellent The product and pricing are excellent. Company will ship to multiple locations for same order and has a facility in China as well as the US. The follow up to provide requested tracking for shipments could be improved. One of the 3 shipments was late by 1 day.
Thrilled Customer
GBso very helpful and incredibly easy to work with Adam at Express Custom USB was so very helpful and incredibly easy to work with. He helped find the exact drive we wanted and worked with us to secure the pricing that fit our budget. Everything arrived as promised and is perfect! When we need USBs again we will be contacting Adam at Express Custom USB again. The experience was great and they listened to what we needed and worked very hard to help provide the best solution. Express Custom USB is now our preferred resource for all of our USB needs.
Alex Harper
CAExplanation of situation and what we had to do to correct the issues. The person we were dealing with was friendly, polite and effective. Where the problems occurred was in his transferring what we wanted to the actual supplier. We had to manually adjust the opening presentation of the keys which took a great deal of our time. If we hadn't made the adjustments our client would have been very unhappy. In fact, though, the product provided was fine after we made the adjustments. I told our rep that the next time (yes we will use them again) we would ask for a copy of exactly what is to be loaded onto the key so we can confirm that they fully understand our desires
Ashley Chapel Educational Center
GBAshley Chapel Educational Center Ashley Chapel Educational Center is very appreciative of the kindness we received from EXPRESS CUSTOM USB. Yesterday, we received new flashdrives with our school logo design imprinted on each one. The customer service was fast and sincere. Mr. Momin monitored the entire process from start to finish. He spent alot of time making sure we were informed along the way and that we were satisfied. ACEC sends a big THANK YOU