Jumbo Privacy - Stand Alone Service I have been using Jumbo Privacy for a few years now and watched them grow into something fantastic. They have always resolved any issues I had extremely quickly and professionally. Now using the ‘Family Protect’ feature, which I have been waiting for years to see - I am very excited on where they will take it next. FANTASTIC works team over the last few years - Congratulations

Jumbo beta crash related diagnostics I have been a very loyal Jumbo beta tester for quite a while. I experienced instantaneous crashes last night on my iphone SE-2. The crashes continued despite my restarting my phone. It may have had something to do with my trying to activate 2FA with my LinkedIn account; but I couldn't be sure. I left an email to the Jumbo support team explaining my situation and asking for help. This morning, I received a very cogent and especially well-composed email from Isaac on their support team. It exactly spelled out the steps I ought to take to rectify the issues. I am most grateful for the excellent help. - Andrew A Roy

Super fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.

Ahhhhhhh. Jumbo!!! Jumbo is a security option that feels like a long earned sigh! They’re always immediately available to help with any questions I may have. I’ve been with Jumbo for a couple of years. They work to keep my information secure and I don’t need to concern myself with identity theft! I can not recommend them enough. You’ll be just a number at the big security companies… at Jumbo, your family!!!

Very good customer service I am using Jumbo Privacy App for a few years already and am really satisfied with everything the app provides. I feel much safer, especially with regard to my social media profiles. However, the reason why I can recommend the app is the exellent customer service. Whenever I run into issues I write an email and can be sure to receive a helpful answer within minutes, no matter if is Monday morning or Sunday evening. Thank you!