Reliable for years, since day one, excellent support I have been using SendOwl for aroung 5 years now and they have never let me down. It is a super simple solution for people selling digital goods. For me it works seemless and whenever I reach out for support, I receive quite fast and helpful answers. I don´t know what to ask more for. Also read the negative reviews here.... it is quite obvious that most of them have nothing to do with SendOwl per se.

Great starter option Everything about SendOwl is great except for paying per order sale. I would rather have a price built in. It is easy to use, and fairly self explanatory to set up. This is a great option for newer entrepreneurs with digital products to sell.

Works great Works great so far, did never have to interfere in the process. All emails are going out automatically. A minor point of improvement would be to send emails a little faster. Now it takes on average 10 to 15 mins before the mail is going out.

Good but... I've been using Sendwol for a week and everything works perfectly. It's just what I was looking for, some simple platform to sell my courses online. But the support is pretty bad. I've been emailing Paul for three days on a major VAT issue and all he does is answer my questions with totally generic answers. I have to insist and insist to get nowhere... When a platform is technically good, but the support isn't, it's a shame, because it could be perfect, but it's not. (I edit this review and increase the rating from 2 to 4 stars. Support has improved. I am satisfied with the platform)

It’s a nice app but billing issue (beware merchants) It’s a nice app. Customizable and seems to function well. However, I did not appreciate being charged after uninstalling the app from my Shopify account. If it’s uninstalled, it’s no longer being used so any subsequent charges should cease by default. I ended up having to log in to SendOwl and cancel a second time (common courtesy should be to stop charging once you receive the deletion notice from Shopify). Other apps stop charging upon deletion, but SendOwl kept charging.