My son contacted you to tell you that… My son contacted you to tell you that we were having problems adjusting the sensitivity because the alarm for the “fall” feature would activate by just twisting my wrist. We have had no reply from you as to how to correct the problem.

The best! I love the vaccine/passport holder that Ironclad Family provided! It’s lightweight and fits everything I need perfectly. I even had extra room in it! I love that this one is RFID blocking unlike other holders that I had considered. I travel a lot and this is going to be a great way to stay organized. Can’t wait to plan my next trip with this added layer of security. Also, it shipped so fast, great experience!

JC tracker It has been pretty good overall. However I did get a text at midnight the other night that my dog was out of the fence area and he was right next to me in bed.

Excellent Customer Service I purchased the IronClad Pet Trackers for my dogs after trying out several other competitors that just did not work for us and returned them. The IronClad ones do the tracking they are supposed to (GPS) and their customer service is excellent. Their support team helped me with several questions (before and after the purchase) and even quickly incorporated feedback that I provided to improve their software. They were responsive in their emails and even called me to give me an update for an issue. The overall service seems very reliable and the cost is very good - much better than many of their competitors.

Good dog tracker So far the dog tracker has worked better than the one I replaced. There are a couple of things that I do have an issue with. First, user instructions, explanation of functionality and app use could be much better. This is really important to ensure anyone contemplating buying one can easily understand how to set it up, what each setting means, etc which would encourage one to make the purchase. Currently what is provided in the handbook that comes with the tracker is too obscure with a lot of things. Second, the signal connection can be slow or not connect without repeat attempts. Even with these issues I’m satisfied enough since it works better than the other tracker brand I purchased last year. With improvements in the areas I mentioned, this tracker this could be the #1 go-to device for dog owners wanting to keep their dogs safe and having some peace of mind that they could locate them if lost.