(1) Onsip Basic plan is perfect to need… (1) Onsip Basic plan is perfect to need our lower call volume. It is great option for us in the voip phone market. (2) After-sales service, Techsupport have been excellent since we use ONSIP.

Excellent Customer Service as Always Excellent Customer Service as Always Dave was super helpful with my question, answered quickly and walked me through so that I can know how to do it myself. Onsip's awesome, responsive, stateside-based customer care is a huge factor that keeps us using their services.

We updated our Router and we no longer… We updated our Router and we no longer had inter-office communication. The new router was blocking the connections. After several trial and error attempts, they figured out the solution. It was great to see them continue to try and resolve the issue.

Updates on the fly So, tasked with revamping our existing phone extensions and menu options I called Eden Harvest (by the way the best in the business) and he set aside his time for me and helped me walk through each step till I got it just the way we needed it, and he did our newest recording as previously he did. So, love working with him and OnSip. I learn something new this company does every time we need something.

Well-versed Representative The rep that I spoke with was willing to look at the files I wanted to upload but also gave me his best guess on what was causing the issue. He was correct with his guess and I fixed the issue on my own!