Dale
CANamehero is a modern day Hero The speed of Namehero is noticeably faster than the other sites I have been involved with. Namehero's support system is second to none. They are polite, fast, and go the extra to care for you.
Melanie of Wisconsin
GBGreat support experience Every time I have confusion building my website or integrating it with other features, I find that the chat feature of the help section of NameHero is extremely reliable in helping me solve the problem, even when I'm not exactly sure how to describe the problem or where things are going wrong. And you don't have to wait forever to get help - it's usually less than 5 minutes to get someone dedicated to your particular situation, and it's usually solved no more than 10 minutes after they get the conversation started. Just wow!
Maggie Herron
GBVery helpful Very helpful. I need to disable my 2 factor verification code and it was resolved quickly. Thank you!
Richard
GBThe dashboard is horrible Updated review: After leaving my initial review, they went above and beyond to reach out. The head of customer support left a message wanting to personally run me through the platform and show me where everything is, so I can say that the customer support is very good and with some minor UI/UI streamlining they will be a great option. Previous review: The dashboard is horrible. Even just purchasing a domain through namehero and getting it live is a hassle. Having to find cpanel buried pages deep and then create the domain again to add it to your hosting package etc. None of it is intuative. All I wanted to do was buy a domain, add it to my hosting and install wordpress on it and it took hours to figure out. Why not just have a simple button 'add domain to hosting package' or similar?????
Sharon Rochefort
GBOne of the best support service teams out there. Your support team is always responsive and goes out of the way to help resolve an issue to the customer's satisfaction. In a real crunch it's comforting knowing you can count on support in a timely manor.