Minori
MDNo update after checkpoint Hi, I am writing to you here since I was not able to find any customer service contact. My package tracking status is not updated at all after 5th April, could you please investigate this case? My tracking number is attached in "reference number" field, thank you in advance.
Anel
NLLTN264139944N1 has been waiting in… LTN264139944N1 has been waiting in customs. Since October 2023. No one can help me with what is needed to get this package. Another one recently now LTN297371952N1 is also just gone.
S K
CAPackage was thrown over the fence onto garbage bins My order was supposed to arrive on Thursday, but didn't show up. Two days later, I received a text notification saying it had just been delivered. I went outside to check the front door but didn't see any package. I checked everywhere, but didn't find anything. 3 hours later, the package was found in my backyard on top of the garbage bins. It literally looked like someone had just tossed it over the fence, and sure enough, when I checked the security cameras, it showed the delivery person just chucking it over the fence. I have the footage for proof. The bag also had 3 slashes in it so I'm glad it hadn't been raining or the contents would've been ruined.
Hille
DEOutgoing scan at facility Seit dem 03.04.2024 liegt mein Paket in Belgien mit den Status "Outgoing scan at facility". Keine Statusänderung, keine Rückmeldung, nichts. Katastrophe.
Olivia S.
SGTerrible Waiting for my parcel (EC188615361BE) for more than a month now. It seems to have vanished in the air. Just look at all the replies they give to people complaining on this platform. They do not seem to take their own responsibility to all the missing packages by just saying "contact the seller...", but what are they really doing to improve their services and help retrieving your shipments? Never again...