This company is a serious SCAM This company is a serious SCAM. I purchased the vehicle Warranty June of 2022 upfront with full payment of $1900.00. Approximately 1 to 2 months later I called to cancel and was instructed to do the mileage thing and get Notarized letter. Mailed letter, when called to check the status they (Tatiana) stated they never received letter and to wait a few weeks so they could contact the mail room. Called for months and just got a bunch of BS stories. Now May of 2023 still dealing with Tatiana she tells me to get a new Notarized letter and that its my fault and should of mailed the letter again sooner (speaking very rude), then hangs up on me. Start calling and trying to reach anybody else, reach Marcus the original salesperson and he transfers me to supervisor William Porter. William instructs me to email him my Notarized letter and he would start the refund process. Of course, months later still no check and call William back… he states he is going to put a force through for the refund. Calling and calling….Maria now is stating the check was mailed out… wait for check…no check. Call Maria back and now we have to wait for the investigation before another check can be issued and you know the rest. After numerous calls until this day, still no refund. These people need to be reported to someone and we need to file a Civil Lawsuit

Terrible Well, as many others have indicated, this company just doesn't want to pay, and they will run you and your mechanic through the ringer just to tell you that they are not paying. Honestly, I don't know how the employees can sleep at night knowing that they are taking advantage of customers who pay allot of money for this protection. They work harder to find reason to deny a claim than help you receive the dollars for your repair.

Purchased the extended warranty for 3… Purchased the extended warranty for 3 years/45,000 miles when I purchased a used vehicle. Had to put it in the shop for injector issues about 10,000 miles / 1 year into it. They denied my claim stating that I missed 6 fuel filter changes. I did have to do one fuel filter replacement and 2 oil changes during the time that I owned the vehicle. They told me that it was my responsibility to ensure that maintenance was completed by the previous owner. What a SCAM! Buyer Beware!

MARIA IS RUDE AND UNWILLING TO HELP MARIA IS RUDE AND UNWILLING TO HELP. I AM A REPAIR FACILITY AND NOW THAT THE AGREED UPON WORK HAS BEEN FINISHED ASE WARRANTY WILL NOT PAY FOR THE REPAIRS THEY AUTHORIZED. TOTAL SCAM COMPANY DO NOT USE!

WARNING -- WARNING. WARNING -- WARNING. DO NOT DO ANY BIZ WITH THIS COMPANY. They are a 100% scam and it is just a matter of time until they go OOB. I am sure the AG is all over them for their illegal practices. Tried to cancel a contract for a sold vehicle and they just keep saying that they never got my paperwork even though I have sent it multiple times via certified mail