Nadine Mcghie
GBDO NOT DO ANY BUSINESS WITH THIS… DO NOT DO ANY BUSINESS WITH THIS COMPANY. They are a scam company that must be shut down immediately. They stole $2,000 from us. They have lied to my husband promising to refund these funds going on a year now. Rude staff, that make no efforts to help in anyway. Mind you, my refund check has never made it me. They prolonged the process by investigating and placing stop payments. Check has gotten lost twice now. All SCAMS. YOU HAVE BEEN WARNED!!! THE DELAWARE DA NEEDS TO LOOK INTO THIS PLACE ASAP
Mario
GBBUYER BEWARE BUYER BEWARE! For those researching or shopping for the best extended service plan for their vehicle or motorcycle, ASE PROTECTION is NOT a good option. ASEPROTECTION.com's website states "Our top rated Motorcycle warranty plans protect you from surprise expenses." In reality, despite what the sales rep says, their contract is filled with legal jargon that simply protects them AND allows them to deny claims. Their Total Blue Shield contract shows covered components under section IV. However, section V shows EXCLUSIONS: PARTS AND SERVICES NOT CONVERED. This is what their claims administrator will reference when denying your claims. As others have mentioned, submitting a claim is a slow and inconvenient process, your calls/claims will be funneled by a small team that provides little to no updates, and you'll be left with an expensive warranty contract that does little to "protect you from surprise expenses." Then, cancelling the contract is just as frustrating. You'll have to provide "a notarized affidavit by mail verifying the vehicle mileage and a DATED VERIFIABLE current ODOMETER PHOTO." Be sure to send it by certified mail and require a signature of receipt. Do not purchase a warranty from ASE PROTECTION. It will not "save you thousands of dollars in repair bills" as stated on their website! If you do, however, be sure to identify all excluded/non-covered components. You'll see that it leaves you with mediocre coverage and protection.
CHAUSTER
GBAFTER CONTACTING THE DISTRICT ATTORNEY… AFTER CONTACTING THE DISTRICT ATTORNEY AND BETTER BUSINESS BUREAU, THEY DO NOT ANSWER PHONE CALLS ANYMORE. I AM TRYING TO GET MY CAR REPAIRS MONEY BACK. THIS PLACE IS A SCAM ARTIST..THE EMPLOYEE NAME IS FRANK AND RHIANNA
Montesha Brinkley
GBThis place is horrible This place is horrible. I payed upfront for both my cars. It has been four months now still waiting on a reimbursement check. After they mailed the first check to a totally different state. Even though they have my current address. Then there’s an investigation. For what you guys mailed it to the wrong address. Then no check the second and now third time. You can’t speak to a manager or supervisor only customer service. I’ve emailed and left plenty of messages. I haven’t gotten any response. I wish I would have read these reviews before I gave these people my money.
Bo t
GBI paid $4000 for a protection plan that… I paid $4000 for a protection plan that would only be activated after I put 1,000 miles on my car. I have reached the activation mileage and now no one returns my calls. The contact information URL is bogus. You can only phone or use the postal service. This is feeling like a scam. If I don't receive any communication I'll file a complaint with the State Attorney General.