Poor customer support and doesn't last long Had the G-Force T-42 for around 8 weeks until it ran into an 'error 05' that prevents the pedal assist and throttle from working (essentially making it a normal bike). I tried calling the customer service, never got 1 response (the number is just there for show) and e-mailing was also a horrible experience. It seems they really go out of their way to avoid interacting with you. Would heavily recommend to avoid purchasing any bikes from them.

Purchased a ZM e-bike then realized… Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.

This bike never worked from day… This bike never worked from day one....battery is faulty and the company won't do anything about it please don't buy

Don't be tricked!! My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one! I had the model ZM by the way.

The Coolest Cheapest EBike from Amazon 😳🤯🤩 Received this bike from Amazon, well actually I received two. I sent the other one back (RET USAF with Integrity still intact🤦🏾🙂🤷🏾) and the company actually contacted me right away when finding the error on their end, which to me showed proof of attentiveness to their customers. To this day my mother is dissatisfied with my choice to send the other bike back, because it is so fun to ride mine she now wants one‼️ Also the company on all social media platforms is proud of their product and the customers who also are aligned with their clear mission of clean energy and earth🔋🚲🙌🏿👏🏿🔊💯❤️🌞