Poor customer support and doesn't last long Had the G-Force T-42 for around 8 weeks until it ran into an 'error 05' that prevents the pedal assist and throttle from working (essentially making it a normal bike). I tried calling the customer service, never got 1 response (the number is just there for show) and e-mailing was also a horrible experience. It seems they really go out of their way to avoid interacting with you. Would heavily recommend to avoid purchasing any bikes from them.

Purchased a ZM e-bike then realized… Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.

Avoid at all cost They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

Powerful ride I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles

Stay away from G-Force Ebikes I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!