We bought this bike six weeks ago and… We bought this bike six weeks ago and it has only worked for one week. My son saved up $1800 for a year to buy an electric bike. It stopped working after the first week and I have been given the runaround for the last five weeks. I have provided pictures, serial number, description and 26 emails to get a simple part sent. Then, they sent me the wrong part that I received in the mail today. Throughout this process I have asked to return the bike several times and nobody has followed through with my request. I’ve been forced to wait for the parts to come in. That is now the wrong part so my son still does not have a bike ride. I am begging you, Do not buy a bike from this company!!! They are a horrible company and you will waste your money and they do not stand behind their products.

MH e-bike store is a great store / G-force E-bikes MH e-bike store is a great store and great customer service they offer everything to make sure your are happy with your purchase

Stay away from G-Force Ebikes I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!

G Force Stay Away! G Force 42: These bikes seem great till you need customer service from G Force. Mine is throwing a error 30 code ruined the trip I bought it for and no help from customer service. Do not call the number you will not get a response and email customer service will give you the run around. My bike had 23 miles on it. Buy another bike.

Don't be tricked!! My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one! I had the model ZM by the way.