Extra charges all over the place! As always, you can tell how good a service is when things go wrong and how it is dealt with. Unfortunately, in the case of Seven Auto and VIP Cars, have both been terrible to deal with. Long story short - Seven Auto were dishonest and made me pay over $500 claiming that the insurance from their partner (from VIP Cars) was not sufficient, even though the documentation clearly stated it was. VIP Cars then offered a pathetic $100 refund which clearly demonstrates their disregard for customers. I shall be looking for legal advice on the matter now.

Scam Alert I reserved a rental car at a very good price long in advance. Upon arriving to pick up the car, I was told my Chase Sapphire Reserve credit card, which includes CDW, would not be accepted for CDW. They wanted to charge over USD 800,-- extra to the agreed rental amount. Future renters definitely be beware of this company.

I have rented from tons of rental car… I have rented from tons of rental car places. This place is a SCAM. They force you to pay PDL insurance even if you have your own. They refer you to their websites terms and conditions (which they couldn’t find). I showed them it’s not on their website, they told us we couldn’t have the car then. We got the car after paying a stupid extra amount, the car was LITERALLY falling apart. It had over 100k miles, both driver and passenger seatbelts never worked-they were entirely locked up and the car was so damaged in every area. Also got a “sun compact” car after paying for a “midsize”. Sweet gig you’re running, Seven Auto.

Never booking again 1. Buried the $300,000 mandatory liability requirement in the fine print. 2. Website & booking paperwork claimed that there was a counter at the Airport. There was none. 3. Confirmation texts were not received only a phone call the day before. 4. Signage for the office was not visible from the street. 5. Cancellation policy was a credit only not a regund. 6. At times, I was talked down to. 7. Car I was supposed to get was dirty, but the exterior of the car received was filthy. Pluses 1. Close to Airport 2. They kept in contact during the rental. 3. Agent was helpful with recommending how to navigate the area without buying the $10 - $15 per day Sun Pass rental fee.

Hidden fees!!!!!! Beware low price is a scam Do not rent from them! I fell for the low price, booked and paid online. When I got To the office they said I had to provide the declaration page to my insurance so I had to call my insurance company for our declaration page only to find out it was not enough coverage for them and was charged outrageous hidden insurance fees of $600.00 over the total cost at time of booking Had no choice since I was stuck at their office. When I got the car it had many dents and the paint was peeling off the doors. I was extremely embarrassed to show up at my family’s house paying an outrageous amount for a rent a wreck!!!!! The old saying.. if it seems to be to good to be true… don’t do it!!!!!!