I reiterate all of the bait and switch… I reiterate all of the bait and switch tactics users have mentioned below. 1) No response from Go or ability to work with me when I received my notice to return car. It was pretty much, "tough luck".2.) No incentives to continue to use their service given how the inconvenience. 3.) I work in finance and understand the CFPB complaints should be taken seriously. I mentioned this to GO (as I logged a complaint) and there was no response. I understand the market condictions, but truly baffling how they expect to make it as a start up with this customer experience.

Scam, changed agreement multiple times unfavorable with almost no notice Signed a drivego agreement a year ago that they have removed features on, increased insurance, and then gave me 30 days notice to return the car due to “unforeseen circumstances” on their part without any explanation and are asking to return it hours away or pay $400 to have it picked up. Company is a scam and screws over its customers in a number of different ways. Do not subscribe!!!

DRIVEGO is a must for those who LOVE car subsciptions! I love the concept of auto subscriptions. I explored leases and then found that DRIVEGO offered a car subscription service in Central Florida and Houston, TX as well as other US cities. I reviewed their website and terms and decided to contact them. They promptly reached out to me and then put me in touch with Customer Advisor, Ernst Jsasmin to assist me in choosing a vehicle that fit my needs with fantastic pricing options. My car was delivered to my front door as promised in excellent condition with a full tank of gas! The entire drop off took less than 10 minutes. I am extremely pleased with the first impression made by DRIVEGO and its agents and will use for my other family members soon.

They are taking my car back!! Apparently their model didn't work. I, along with others, just got this text: "Due to unforeseen circumstances, we are unable to continue providing your subscription at this time. As a result, we must request the return of your vehicle within the next 10 days" Had the Altima for a year and a half, payments always were made on time.

All-around great experience and responsive customer service! The process is very easy and a great car! The original car I selected was not available, but then another one in a different color became available and I actually like the color better than the original that I reserved. Since I work from home, I don’t need a car often, so I started with the lowest mileage plan. I love that unused miles carryover! There was a little glitch with delivery timing, but it worked out fine. All-around great experience and responsive customer service!