Judy
GBWe are so so Disappointed!!! We are so, so Disappointed!!! Payment was made & Car was to be delivered in February, THREE scheduled & Missed appointments later (without even a phone call) the car was delivered in April. 1st month we drove extra miles knowing we're going on vacation next month & the car will be parked. Still, we got hit with $500+ over milage fee (including additional full month of insurance fee). Yes, they monitor your mileage in real time & charge for going over the milage... This is BAD Business, and Bad deal!! We're very Disappointed, and will be returning the car ASAP. Judy
Hanna
GBGreat! I was so pleasantly surprised with just how simple of a process getting my GO car was. From when I first started the process, I had the vehicle delivered exactly 1 week later. Terri was helpful throughout the process with promptly answering any questions I had via text. The delivery was quick and so straightforward. Wonderful experience so far!
AN
GBThey are taking my car back!! Apparently their model didn't work. I, along with others, just got this text: "Due to unforeseen circumstances, we are unable to continue providing your subscription at this time. As a result, we must request the return of your vehicle within the next 10 days" Had the Altima for a year and a half, payments always were made on time.
Chetan Raniga
GBSeamless Process of Getting a New Car The entire process -- from ordering a vehicle to having it delivered -- was pretty seamless. An account manager was assigned to me and it's great to be able to call or text with any questions. He responded very quickly and put my mind at ease. As many others have stated, they've simplified what used to be a painful ordeal -- getting a new car. Although they're a young company it seems like they have their act together. Their car selection keeps on getting better by the month and I hope they offer EVs in the near future!
Jim K.
GBI was skeptical at first.... I was skeptical at first... After placing my order and knowing it would be awhile before delivery (about 60 days), I knew a lot could go wrong. About 30 days before delivery I was offered a different vehicle due to supply chain issues. The vehicle offered was an upgrade and they honored their originally agreed price. They have been responsive, honest, they've followed through on every commitment made and I've come to the conclusion that if all companies could behave like DriveGo, we would all be a lot happier out here in consumer-world. Kudos to you, DriveGo. You have a satisfied customer here in Tampa, two months into our agreement.