Rubymoves

61 Harbour Way, 33154, Miami, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Rubymoves

Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States. With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession. We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad. We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges. Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping. Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau. Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote.

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Jim
GB

Horrible company Horrible company. At the beginning they were in contact frequently but once they got paid in full they disappeared. Not one update from them. My shipment took 4 months to get to the Philippines from Houston. Received dates for shipment of August 15, August 30 Sept 7, Sept 21 and it finally came Oct 19th. When my items were delivered two of the main items were damaged which was verified by the delivery company. when they were contacted by there was response was to send me their policy and said "good luck". I now get to deal with their insurance company by myself. My guess is their insurer will be just as fun to deal with as Ruby. Find someone else.

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Lana Kazzaz
GB

I used Ruby International Shipping… I used Ruby International Shipping services to ship out 5 suitcases from New York to Paris. It's been a real pleasure working with Melissa and Ayal, they have been extremely helpful and cooperative!! All the suitcases arrived in a heartbeat, and they quoted me a much more competitive price than all the other shipping companies I reached out to. I wholeheartedly recommend this service!!!!! Thank you again to Melissa and Ayal!

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Anthony
DE

Horrible. Not Recommended. Horrible. Not recommended. Apparently, Ruby Moves prepared my Fedex labels incorrectly. That has lead to a nightmare with Fedex trying to track down my shipment. What was supposed to be an “overnight” shipment has turned into about two months of weekly calls to Fedex because Ruby Moves screwed it up from the beginning.

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Daniela Torres
GB

AMAZING AMAZING At the beginning i was afraid because was the first time that i heard about them but everything was amazing, my stuff arrived from NY to NL in less than a week. I would definitely used his service again, luis gave me 24/7 attention and solved all my problems and doubts.

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Nathalie
FR

Very good experience Very good experience. Eric was great to start with, then Helen took over and was very easy to work with. Both communicated very regularly. Price was fair. Delivery happened even quicker than anticipated. No issues, all in one piece. I couldn't be happier.

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