My driver was Jason from Poughkeepsie My driver was Jason from Poughkeepsie. I’ve never enjoyed a conversation more in my life. I almost didn’t want to get out of the uber. Very skilled and social person I hope I get him again in the future.

Why does Uber sometimes charge extra… Why does Uber sometimes charge extra when it’s not even your fault. If we agree on this amount, it should be the same amount to the end like taxis. The thing is soo annoying and painful. Sometimes the driver takes long or uses the wrong route and I have to pay for it. Sometimes there is traffic and I have to pay for it. I pay extra amount just because there was traffic. Traffic is something we passengers cannot do anything about nor the drivers. So Uber please, if we go with this amount, it should be that. My brother had to pay £40 extra. That’s too much.

Terrible customer service This is a complaint about customer service not a driver. Joined uber 2 years ago, never used them so deleted the app. Reopened as now wanting to use them, spoke to young girl from Thailand, Philippines ? and explained that I needed to change my address on app. She clearly didn’t know what she was doing and kept putting me on hold in the end I hung up, absolute joke as I wanted to use uber in Spain 😡

Get Amy help ! Spoke with Amy on passenger support extremely unhelpful doesn’t have a clue not sure why she’s on a helpline and actually avoided telling me how to go about complaining. Was told I’d have an email to follow explained I’m not confident can this be done whilst I’m on the phone. No email. Will not be using Uber again after this experience.

Asler is the best Uber driver I’ve ever… Asler is the best Uber driver I’ve ever had. Absolute geezer great guy fantastic chat and a good driver. Would pick him 10 times out of 10 and couldn’t recommend him more. Deserves a raise. Wonderfully clean car too.