Castle Country RV

U.S. 6 4732, 84526, Helper, United States
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2.60
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

30.00%

1

35.00%
About Castle Country RV

We are a premier RV dealer located in both Helper and Logan, Utah offering makes such as Alpine, Cherokee, Rockwood, Attitude, & more. With unbeatable low prices & nationwide delivery, we strive to treat all of our customers like family.

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customer
GB

Took a down payment from me on a… Took a down payment from me on a Trailer that was sold to someone else, had to spend more money to get the same Trailer only a year newer. Waited weeks to get it to have it show up with more options than was ordered so had to spend more money. Took a day off work to meet The delivery man to find out that he wasn’t coming until the next day because of a mistake in scheduling.

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Jason Howell
GB

Great selection and customer service We had a great experience working with Staci to find the camping trailer that best fits our family. She was helpful and generous to stay a few minutes late to walk us through different options. We went to other RV dealers in UT and felt rushed as the store was closing. Staci was great at communicating and the dealership did an exceptional job at getting the trailer prepped quickly.

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customer
GB

if I would have done a walk around… if I would have done a walk around inspection of the trailer before I hauled it off it would still be there ! Found many issues that I would think would have been corrected before put out on the market. Marker lights installed sideways not flush with the metal caulking all over the place and coming off around the outside top edge some wood trim on the inside was bowed out because it was cut to long . All in all I would say the trailer was thrown together as fast as possible

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Mason Tidmore
GB

I drove over 6 hours to get my camper… I drove over 6 hours to get my camper on April 1st. I made an appointment with the sales person and we arranged everything over the phone. When I arrived 15 minutes early to the dealership I was told they had no idea I was coming and I was placed in a line of people to wait to do my paperwork. I was there over three hours waiting, with a 6 hour drive back home after. It is now May 11th and I have not received my title by mail. In the last week and a half I’ve left THREE separate voicemails and sent emails attempting to speak with someone about this issue, with NO RETURN CALL/EMAIL/ANYTHING. Save the frustrations and go somewhere else to purchase your RV.

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customer
GB

Worst experience I have had buying an… Worst experience I have had buying an RV. Drove 7 hours to buy my RV and they didn't even have it at that location had to go back 3 hours North to the Logan Utah location. 6 hours of unnecessary driving and fuel costs And seem like they didn't even care.

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