Outstanding service & a truly… Outstanding service & a truly spectacular trailer. Exactly what we were looking for at a very fair price. Tim is a awesome guy. Friendly & knowledgeable. The sale was quick & easy. I wish corporate would drop the silly chinese virus garbage. It's a virus with over a 99% survival rate.

Terrible customer service I called TrailersPlus and started working with someone about buying a dump trailer. They told me to obtain financing first so I did everything got financing reach out to them. They never bother to help me never called me back I called them several times and they just truly ignore me. Terrible customer service.

Bought a 6.4x10 Carry On trailer last… Bought a 6.4x10 Carry On trailer last year. Paint on the trailer is extremely poor. No primer was applied, under a very cheap one coat of paint. After 2 months all parts of the trailer had rust showing through the paint. Paint estimate to repaint is $580.00. Also, cheap non radial tires are wearing badly and causes trailer to wag. It needs radial tires, estimate $280 both. Looks like the trailer now comes with radial tires, both Trailers Plus and Carry-On refuse to address the poor quality. PAINT AND TIRES conveniently not covered under warranty.

My first trailer My first trailer. I didn’t expect much from a cargo trailer. However, it seems like the materials used for this trailer are superior and I'm very satisfied. Like the roof! Feels very sturdy. The only thing for the 4 star rating is because I can see bare plywood without the coating spray under in the front corner area.

Your policy of appointments only is horrible!!! Your policy of appointments only is horrible. I was in front of the store and I became very upset and was about to leave. I was even willing to spend more money somewhere else when the man on the phone told me I had to come back tomorrow because there were no available appointments on the current day. Thank goodness the gentleman who worked at the Idaho Falls location had to go to his car at the same time and we talked outside. He provided Excellent customer service even with the inconvenience of the covid requirements. My father and I were very happy after working with him. He walked us through the differences between the couple trailers I was interested in. In addition he went above and beyond to assist us with our purchase and to get us on our way home ASAP. When I'm ready to make another purchase and whenever anyone asked me where to go, I'll be sending them to the Idaho Falls location.