Mark Sinclair
GBAmber at CarBuyerUSA is superior! Amber at CarBuyerUSA is superior to work with. She is knowledgeable, professional and courteous. We have never used an online buying process. Amber walked us through the steps and made us feel comfortable. I recommend CarBuyerUSA and Amber is Top Shelf to work with. Try these guys. You won't be disappointed. MWS, Myrtle Beach, SC
Christopher Hawes
GBBeware - Dishonest Fraudulent Tactics Beware, Eddie Richard lied from me the moment that I called CBUSA. He offered me $56,300 for my 2022 RAV4 Prime pending inspection. Eddie clarified the only way that price would drop was if they found damage to the vehicle, or there was a title issue. The car is 3 weeks old with 1400 miles. Their inspection came back immaculate and the car has a clean title in hand. When the funding manager Hal Ross called me, he said CBUSA would only be able to pay me $54,000 for my car. His reason: Eddie Richard lied about the number and was "never authorized" to change the value of my car. Eddie Richard lied numerous times to me on the phone and assured me that the multiple BBB reviews stating these same bait and switch tactics were fake and that it was only from customers who lied about their cars condition. The owner and CEO Bill Coleman wrote two blanket statement replies to my BBB complaint about how they try to maximize value for their clients, but never addressed the fake offer they baited me in with or acknowledged me at all. Stay clear from these dishonest, fraudulent staff members and company - CBUSA.
Johnathan Dews
GBScam! Scam! Scam! Do not waste your time. After receiving a $34,500 offer they came out and did an inspection and offered me less than 30,000. The truck is like new with only 18,000 miles on it. They told me that it had undercarriage rust. They then tried to get me to send them a copy of my Carmax offer to try to beat it. This company is a scam and will offer you more for your vehicle upfront, then do the inspection and lowball you.
BettyB
GBTheir site sucks Their site sucks. You put in the info, it says to wait 20 seconds, 5 minutes later, still nothing. It doesn't say it's working on it, you hit contact and it causes all your info you filled in to drop off
John S
GBBait and switch scammers Bait and switch scammers! They offer you one price, but as soon as you complete your inspection they drop it by 10%. Mind you, my car was literally brand new with only 3k miles. Do not trust this company! A bunch of time wasters really.