Rod Dayyani
GBReached out to TX looking for an E400… Reached out to TX looking for an E400 Mercedes with the AMG package, within weeks they found me exactly what I wanted WAY below the market price. Blue title and in mint condition. Would suggest anyone to check them out if they are looking for a great deal.
Julio Maradiaga Elvir
GBthey awesome people they honest with… they awesome people they honest with you right away that's I rather for them to be upfront with you. Joe and yaz are awesome sales man they make it happend for you and tell you everything you need . anybody reading this need to Come over here and get a car here they get your one right away .appreciated for the help I was doubting a lot but they make me feel more comfortable like home and got my car thanks yaz and my brother Joe awesome salesperson this is the type of salesperson every dealership needs.
Jordan C
GB5 STARS!!! TX Auto Group is the best! They helped me find my dream car! When I couldn't find the model/make/style I wanted, their buying team help locate one in a reasonable time. So thankful for them!
Candice Lindler
GBBlatantly lied about repairs! I purchased a range rover four months ago from Texas Auto Group. When I initially inquired about the vehicle, I was told it had been an accident, and at this point had hesitations about purchasing. I was, however, told by Al that the vehicle has been thoroughly inspected, completely repaired and in his exact words was like brand new. I explained that if they were able to offer a quality warranty, that would proceed with the purchase. The vehicle was over priced, even for a vehicle that had not been in an accident, but I did really like the vehicle and in fairness, it was extremely clean and nice. Four months into having the vehicle I had to take it in for repairs. At this time I was given a bill of $11,000, of which my warranty only covered $4000. The mechanic stated that these were definitely not new damages, and it appeared that these were repairs not made when the car had been in an accident. I spoke with the warranty company, who directed me to contact the car lot, as the particular damages were considered, wear and tear. They also agreed that there was no way that this damage could have been done within the four months that I had the vehicle. I called and spoke with Diego, who identified himself as a customer service manager. After several days, he informed me that there was nothing that they could do and that I needed to file this under my warranty. I explained to him that the damages were not covered, and that I was told by the warranty company that the car lot was the one liable for the damages, as these were repairs, not made initially, as I had been told. I explain to him how Al had specifically told me that the car was “ like brand new” and have been completely repaired. His response was, well I didn’t sell you the car. I can’t think of a more unprofessional response that a customer service manager could have. To take advantage of customers and blatantly lie in this way, and then to pass the buck to someone else, rather than making things right, was absolutely disgusting business practices to me. Diego was extremely rude and began to talk over me when I asked to speak with a supervisor. He refused to transfer me and told me that I would need to call back. I have called back twice now and left messages and have yet to get a call back, this was several days ago
Carolyn Righter
GBThe entire experience with them felt dirty Wow, where do I start with this company. I should have started by reading the reviews and believing them. From start to finish, this company will try to scam you, up-charge you and when you catch them, they will shame you and gaslight you. This company fulfills all the worst stories about car sales and service. Long story short with 1/2 of 24k down, they added 5 k to the car price including: a 3500 “Bank fee” added to the top line car price along with a 1500 “standard” charge for icon “tracking device”. Meanwhile they offered 1500 less than any other company for my car - so basically they were just stealing my car! The difference between the upcharges and my trade was minimal. I kept being told that someone would call me and make a fair deal, yet each person I spoke to lied even more and contradicted the person before. There is a place to make money in the car business and I know all the ways they can legally do it since I was a loan officer for 17 dealerships for 10 years. I can assure you none of the ways they tried to make money off me were legal, clearly outlined or explained. They were “packed” “arbitrary” and “hidden” and their subsequent explanations were not truthful. Stay away! Read the reviews! One upside is that the Salesperson Jay was great - patient, courteous and thorough. I really wanted to give him the sale, but in the end - my experience was so bad that the car would always remind me of the worst motives of selfish, greedy lying people. The entire buying experience felt dirty and tainted. I need a shower now from the stench.