
Carolyn Righter
GBThe entire experience with them felt dirty Wow, where do I start with this company. I should have started by reading the reviews and believing them. From start to finish, this company will try to scam you, up-charge you and when you catch them, they will shame you and gaslight you. This company fulfills all the worst stories about car sales and service. Long story short with 1/2 of 24k down, they added 5 k to the car price including: a 3500 “Bank fee” added to the top line car price along with a 1500 “standard” charge for icon “tracking device”. Meanwhile they offered 1500 less than any other company for my car - so basically they were just stealing my car! The difference between the upcharges and my trade was minimal. I kept being told that someone would call me and make a fair deal, yet each person I spoke to lied even more and contradicted the person before. There is a place to make money in the car business and I know all the ways they can legally do it since I was a loan officer for 17 dealerships for 10 years. I can assure you none of the ways they tried to make money off me were legal, clearly outlined or explained. They were “packed” “arbitrary” and “hidden” and their subsequent explanations were not truthful. Stay away! Read the reviews! One upside is that the Salesperson Jay was great - patient, courteous and thorough. I really wanted to give him the sale, but in the end - my experience was so bad that the car would always remind me of the worst motives of selfish, greedy lying people. The entire buying experience felt dirty and tainted. I need a shower now from the stench.

Mo
GBIt’s a great experience purchased from… It’s a great experience purchased from Yaz and he did the best car deal for me.

Jordan C
GB5 STARS!!! TX Auto Group is the best! They helped me find my dream car! When I couldn't find the model/make/style I wanted, their buying team help locate one in a reasonable time. So thankful for them!

Jimmy Martinez
GBBuyer beware 4/25/23 Repling to reply from dealership. By the way... BBB grade is an F!... PLEASE check all one star reviews for this dealership. If your car has major issues the dealership will not resolve any issues for the purchaser. If it is true that my automobile went through your 150 point inspection, the dealership should be embarrassed! The $6565, I spent just to have the car drivable is proof of either complete incompetence or deliberate ignorance! Either way your dealership should be embarrassed on how it conducts business with customers who have major issues the the automobiles purchased at your establishment.You took advantage of this out of state buyer. Buyer beware! I cannot express enough how much of a nightmare my experience with TX Autogroup has been. As an out-of-state buyer who purchased a car through Car Gurus app, I trusted this dealership to deliver a quality vehicle. However, from the moment I received the car, it was clear that I had made a terrible mistake. Despite the Car Gurus app giving my 2011 Panamera an "Overpriced" warning, the dealership refused to budge on the price or even offer any assistance with shipping. It should have been a warning sign, but I foolishly trusted the salesperson's assurances that the car was in proper working order. It was anything but. Within minutes of taking the car for a drive, I noticed major issues. The battery was faulty, the wheels were misaligned, and the tires were dry-rotted and of different brands, causing problems with the all-wheel-drive system. The oil pressure sensor was also malfunctioning, and 3 of the 4 door latches needed to be replaced. It cost me over $6,500 in repairs just to make the car functional, and I still need to spend another $2,000 on new tires to make it safe to drive. To make matters worse, the dealership's response to my complaints was completely inadequate. They offered me a measly $1,000 settlement, which was an insult considering the amount of money and effort I had to put into the car just to make it functional. It's clear that this dealership only cares about making money and has no interest in customer satisfaction or doing right by their customers. I would strongly advise against purchasing a vehicle from TX Autogroup, especially if you are unable to inspect the car beforehand. They have no integrity or commitment to customer service, and they are only interested in scamming you out of your hard-earned money. Save your money and yourself the trouble and go elsewhere.

NATALIE DARWEESH
GBRun to this dealership and meet Ms… Run to this dealership and meet Ms Yaazz, he is the best sales person you will ever seen. Respectful, funny and super nice.