Im the first time doing the third party… Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.

Easiest warranty procedure that I’ve… Easiest warranty procedure that I’ve been a part of. Tesla service rep said working with you guys is the best.

They processed the claim right away and… They processed the claim right away and paid. First rate.

Easy to work with Easy to work with. Both from a end user and from Tesla's end per the Supervising tech. Called Xcare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day.Tesla did repairs. Notified Xcare and received corporate CC number, remaining balance due was $100. No issues.

X Care X Care, has been amazing to deal with on warranty items. The customer service reps are friendly and efficient. I chose to pay for the repair and XCare sent me a reimbursement check in 7 days. I definitely recommend X Care for Tesla extended warranty.