Xcelerate

300 E. Davis St Ste 120, 75072, McKinney, United States
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4.44
Based on 18 Reviews

5

77.78%

4

11.11%

3

0.00%

2

0.00%

1

11.11%
About Xcelerate

Xcelerate is a financial products and services company based in Frisco, TX that provides funding support and ancillary products on some of the most progressive vehicles across the country. With a focus on the future of mobility, we offer financing solutions, extended warranties and other tools to consumers as well as public and private sector companies who are transitioning to electric vehicles. Xcelerate is determined to provide a sustainable future and every decision is made with an environmental and social conscience. Fortunately, this mission is one that’s increasingly shared by the masses.

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Paras Shah
GB

Not a good value I do not recommend this extended warranty. If your car gets totaled, you do not get anything back if they paid for your repairs even if you had left over coverage during your total loss. Just save that money for repairs that you initially pay

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Ron Trengove
GB

Easiest warranty procedure that I’ve… Easiest warranty procedure that I’ve been a part of. Tesla service rep said working with you guys is the best.

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Joe Smith
GB

They processed the claim right away and… They processed the claim right away and paid. First rate.

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Yuri
GB

It was actually terrible It was actually terrible. Tesla does not actually have an agreement with your company. I had to pay out of pocket on several occasions only to have to get reimbursed at a later date. Then there’s Chris who supposedly worked for Tesla and has no idea what he is doing and who’s sole job is to find ways to deny claims for things that should be covered. For example, each time I had a claim I had to call the warranty company and get a rep on the phone to give a credit card to the service advisor because they expect payment at the time of service. It’s extremely inconvenient.

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Nate Zoneraich
GB

Handled quickly and efficiently with… Handled quickly and efficiently with one caveat. Only issue is that I would recommend an online claim process initiation due to hours not being convenient for west coast customers being able to make contact and calls to get payment from shops after 2 pm. This led to repeated calls and slow down of process.

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