Leila
GBThe website and app are really easy to…navigate and the process is very streamlined. The website and app are really easy to use. The inventory is healthy and the pricing is reasonable. I love that COOP streamlines the process from start to finish.
Kylon Inc
GBCOOP’s customer service is lacking In my file with COOP the owner of the truck I was using states that since i continued multiple rentals with his truck I was allowed to keep it on site. I was charged 2 different late fees and was never reimbursed. I have gone on to find more affordable trucks and the owner has pulled his trucks from the site because he wasn’t happy with the service. Plus it’s extremely difficult to get someone on.
Dangerfield Logistics LLC
GBCOOP No Call (ghosted communication) Issues w renter and minor repairs. Low fluid and COOP took truck off the platform for 10 days at renter’s request, who continued to drive as per tolls. Rep updated platform after I provided docs. COOP would not return calls.
Grand Rising Logistics LLC
GBMy experience overall has been great My experience overall has been great. Customer service is great and Artea Freeman is awesome! I only wished that Coop had more renters. There have months when my equipment was been not rented for weeks.
J and J TROD, LLC
GBLow cost rentals… Ryder offers affordable rental rates that's budget friendly.