Leila
GBThe website and app are really easy to…navigate and the process is very streamlined. The website and app are really easy to use. The inventory is healthy and the pricing is reasonable. I love that COOP streamlines the process from start to finish.
Kevin
GBI really liked the personal contact… I really liked the personal contact with Anthony. After contacting the owner I asked could I pick it up earlier and he agreed so Anthony adjusted my contract dates.
Dangerfield Logistics LLC
GBCOOP No Call (ghosted communication) Issues w renter and minor repairs. Low fluid and COOP took truck off the platform for 10 days at renter’s request, who continued to drive as per tolls. Rep updated platform after I provided docs. COOP would not return calls.
Kylon Inc
GBCOOP’s customer service is lacking In my file with COOP the owner of the truck I was using states that since i continued multiple rentals with his truck I was allowed to keep it on site. I was charged 2 different late fees and was never reimbursed. I have gone on to find more affordable trucks and the owner has pulled his trucks from the site because he wasn’t happy with the service. Plus it’s extremely difficult to get someone on.
American Eagle Enterprises
GBCoop by Ryder is an excellent platform! The Coop by Ryder team is very professional and great to work with. Our company has been working with Coop for several years now. We highly recommend the Coop by Ryder platform!