From placing order for my new car I was… From placing order for my new car I was kept up to date to what was happening. I was informed how long I would have to wait. Craig was always helpful and polite. Couldn't fault him. Extremely happy with service.

Fault rectified promptly on nearly new car. Calvin was really good to deal with on the sales side, not too pushy and very pleasant. But the star of the show was Rob in Service when I had to take the car back after 2 days as it was making a strange (but hard to hear) noise. Rob got a Technician to look at it immediately to identify the offending part, then placed a priority order for a replacement and got it fitted 3 working days later. As a Kia Approved Used vehicle the fault should have been identified by Kia, not Tates. Anyway, prompt action by Rob saved the day!

Excellent Very helpful, professional and kind salesman. Took care finding right car for me. Max was efficient and patient. My third car from Tates and I always exceptional service from the sales team.

Always a pleasure We attened the vip event back in June. Calvin was amazing every step of the way from showing us round the cars, ordering and collection/handover. Calvin kept us upto date with the build and when to expected the delivery of our new car which was much earlier than expected. We have been customers of Tates Kia in Pyecombe for several years now and have always found the staff there very Welcoming, informative, friendly and honest.

Very patient sales staff Very patient sales staff. Test drived 2 cars, coming away still not sure. Offered a follow up service to try and find the specific car ( colour and interior) we were looking for.