A great overall experience First and foremost I would like to say, I love my trike. They had lots of options. It was easy for me to order it online and shipping is easy.it came right to my front door. They called me to let me know when they were going to be there. What time? It was real easy to put together. I’m able to go fishing again in the places I couldn’t go fishing and I couldn’t breathe now me and my wife get out there and go bike riding together. I think it’s one of the best things I ever bought a little expensive, but well worth it the only thing that I wish you came with was mirrors, so I can see what was behind me but overall a great purchase

Total scam This was, by far, the worst online purchasing experience of my life. My husband and I ordered 2 bikes on 2 different bank cards because we could get a $100 discount. First there was confusion over the color of the bikes and once that was resolved they were supposedly shipped, told 7-10 days to arrive. At no point did we ever get a working tracking number. When we tried to call, no answer. Emailing we would get responses that were illiterate and vague. After weeks of no bikes, no tracking, we finally got aggressive and said to cancel the order. We were refunded the money for one bike but were told that the second bike had been sent to Aloha freight and that it was lost and until it was located, we couldn't be refunded. We told Addmotor that wasn't our problem, it was between them and the freight company and they still refused a refund. After months of this we filed a dispute with our bank and finally got our money back. We are certain that this was just a scam. We tried calling the freight company, using the number Addmotor gave us and it was a non-working number. We don't have much money and saved to splurge on E-bikes and this company tried to steal $3500 from us. It was an exhausting, stressful experience!!

Support Sucks I have two Addmotor bikes. But, now that they are a couple years old and need parts/service. I have discovered that Addmotor does not even have a support section on their site. There is almost no documentation and they just throw they hands up when asked. This is purely a sales organization. Too bad. I have RAD eBikes too, and can always find great support info online.

Fun to ride a pleasure to own . I ordered this trike (M360) off the internet . It took less then two weeks to deliver to me . So far there is nothing that I do not like about this trike . The paint job is flawless . welds are clean and smooth . I didn't have the bolts for the seat ,I let them know and they sent them out asap. Love the looks and the feel of this trike .The ride is so comfortable and with a bad back The seat and ride great .

Broken Trike Broken Trike, missing parts, no customer service. What else can I say?