What CUstomer services? I ordeedr from colorado Cycleist, 4 items, two ended not fitting my brakes the pads where to large. the order process was fine. The return process is not good at all. the website says this, Please email supportatcoloradocyclist.com to start the returns and warranty process. I have emailed 3 times and I have not gotten a response. Customer service does not seem to exist at Colorado Cyclist.

SLOW SHIPPING SLOW SHIPPING, RUNAROUND CUSTOMER SERVICE - NOT AT ALL IMPRESSED! Ordered an ENVE stem on a Sunday, here it is Friday and the USPS still hasn't received the package. How does it take so long to mail an 8oz item? I email and call them to no solution. Nobody ever answers their phones or returns a message. Staff tell me via email that it is USPS that is to blame - yet the USPS says they haven't been given the package yet. Tracking shows that it has never scanned in at origin post. I have lost all faith in Colorado Cyclist. Do yourself a favor - SHOP ELSEWHERE!!

Outstanding Outstanding, pleasant customer service and overall experience. Rep. not only verified stock but also arranged to get my hard to find bike tires processed and shipped that day. My order arrived as promised two days later. Thank you for helping me get my new Zipp wheels geared up and on the road!

Colorado Cyclist gets an A+ Colorado Cyclist had exactly what I was looking for at an already very good price, and just happened to be having a 20% off special. How great is that? Plus, I had a special request regarding shipping and they handled it with no problem. I'll keep shopping there for sure.

amazing experience amazing experience, supper professional team with an amazing customer service. i ordered a new Santacruz bike and received 360 support from the team. the bike arrived exactly as described packed in great way to keep the mechanics safe. i am already planning my next purchase with this great team