amazing experience amazing experience, supper professional team with an amazing customer service. i ordered a new Santacruz bike and received 360 support from the team. the bike arrived exactly as described packed in great way to keep the mechanics safe. i am already planning my next purchase with this great team

False advertisement of helmet The helmet I bought was advertised as Lazer G1 MIPS Helmet SM Light Blue Sunset. However, when I received it, the box said Lazer Sphere MIPS, which is different than the G1 version. Customer service gave me a refund but did not send me the correct helmet. Therefore, I believe that the helmet was falsely advertised.

the freehub on my campy SHAMAL WHEEL … the freehub on my campy SHAMAL WHEEL self destructed, and i saw a freehub machined from TI, i didn't jump,------ i LEAPT, AT IT and for joy, this will never ever, ever, ever happen again. JH

Stocked up at a fantastic (fair)… Stocked up at a fantastic (fair) prices, quick delivery without a boatload of happy marketing e-mails. You have a new customer in me.

There was a hold up on my order There was a hold up on my order, but after calling customer service, the problem was resolved and to compensate the order was shipped two-day FedX. Much appreciated! Thanks