Colorado Cyclist has been first class… Colorado Cyclist has been first class for decades. My most recent order contained a bottle of tubeless sealant that leaked during shipping. A second bottle was sent within days.

What CUstomer services? I ordeedr from colorado Cycleist, 4 items, two ended not fitting my brakes the pads where to large. the order process was fine. The return process is not good at all. the website says this, Please email supportatcoloradocyclist.com to start the returns and warranty process. I have emailed 3 times and I have not gotten a response. Customer service does not seem to exist at Colorado Cyclist.

False advertisement of helmet The helmet I bought was advertised as Lazer G1 MIPS Helmet SM Light Blue Sunset. However, when I received it, the box said Lazer Sphere MIPS, which is different than the G1 version. Customer service gave me a refund but did not send me the correct helmet. Therefore, I believe that the helmet was falsely advertised.

Colorado Cyclist gets an A+ Colorado Cyclist had exactly what I was looking for at an already very good price, and just happened to be having a 20% off special. How great is that? Plus, I had a special request regarding shipping and they handled it with no problem. I'll keep shopping there for sure.

Great company to do business with Great company to do business with. Fair prices, good sales/coupons, and fast shipping. They actually screwed up an item in my order and customer service was on the ball getting the right part shipped out quickly.