Had a few questions about tire… Had a few questions about tire clearance on my huffy Cranbrook frame, like always I clicked the chat option on there site and was helped almost instantly. Freddie your the man🙏🏽👍👍 thanks for always informing me with question that I have.

Great experience couldn't of been… Great experience couldn't of been helped any better. EARL was polite dedicated and on top of his game. Definitely on his way to great heights with his career at Bike Berry. Thanks buddy

Sprocket installment question & Wheel drag issue bikeberry.com was very helpful with answering my question for installing a 17 tooth sprocket on mag wheels & also for helping me figure out that my wheel drag issue might be caused by the sprocket bolt heads hitting the brake plate, Thank you Earl.

The best customer service experience I have ever had. I can't over-express how much Mr. Earl has helped me with my questions and issues. He's gone above and beyond and I will be using bikeberry for all of my bicycle/engine needs from now on and recommending it to all. 11 out of 10! :-)

Stay away unless you like wasting money When I opened the box to find no directions just links to advertisement laden videos, I should have sent it back then. This is the 4th bicycle engine I've done, so I'm not unfamiliar with the Chinesium parts and troubleshooting. Got it all installed, runs but breaks up at the top of the RPM band so you get a max speed of about 15 mph, I can pedal faster. Chatting with someone who clearly is just reading a cheat sheet and has no mechanical experience was also fruitless, and once you install the engine its no longer returnable so I basically just wasted $240. I've tried 2 different brand new carbs, 2 different plugs with no improvement. I'll stick to Amazon from now on, this was my first and last purchase from BikeBerry.